Subcategories

• Care Provider: Add a new Members | How Can I Add My Team Members to CareApp?

  Adding your team is quick and easy, whether they’re staff, volunteers, or support workers. Once added, your team can contribute...

  June 24th, 2022 5624 views 1 likes
• Care Provider: Posting a Photo on CareApp

  A Photo post is the most popular post type on CareApp. A single photo shared with family can do more...

  July 6th, 2022 6441 views 3 likes
• Downloading CareApp

  CareApp is free to download on any smart device. You can find it on the App Store (iPhone or iPad)...

  July 8th, 2022 4233 views 5 likes
• Care Provider: How to Archive a Profile

  Who Can Archive a Profile? Users with Provider Administrator or Site Coordinator access. What Happens When You Archive a Profile?...

  July 8th, 2022 4503 views 3 likes
• Care Provider: Restore (Reactivate) an Archived Profile in CareApp

  If you are a Provider Administrator or Site Coordinator, you can restore an archived Customer profile at any time.This will reactivate...

  July 8th, 2022 3374 views 2 likes
• Care Provider: Adding a New Customer Profile

  Provider Administrators and Site Coordinators can add new Customer profiles to CareApp. Create a profile for each care recipient so...

  July 8th, 2022 5974 views 3 likes
• Saving Photos and Videos from CareApp

  👋 Would You Like to Save Photos of your Loved One from CareApp? We’re here to help you easily save...

  July 8th, 2022 4311 views 4 likes
• Care Provider: Change a member's role type on CareApp

  If you are an Administrator on CareApp you can change a member's role type. Each role type on CareApp has...

  July 7th, 2022 2777 views 0 likes
• Updating Your Email Address

  👋 Need to update the email address on your CareApp account? Your email address is how you log in, receive...

  July 8th, 2022 3828 views 3 likes
• Switch Between Sites on CareApp

  👋Want to Switch to Another Site? If your CareApp account is connected to multiple sites, you can easily switch between...

  June 29th, 2022 3503 views 0 likes
• Care provider: How to Check Who Is in a Customer’s Community on CareApp

  If you have a Provider Administrator, Site Coordinator, or Team Member account, you can easily view who is part of a...

  June 29th, 2022 3587 views 0 likes
• Care Provider: Post a Video

  If you are a Team Member, Site Coordinator, or Administrator on CareApp, you can post videos for customers. A video...

  July 12th, 2022 2581 views 0 likes
• Care Provider: Archive Customer and Send Slideshow

  Archiving a Customer Profile with a slideshow on CareApp is a beautiful way to conclude a family’s time with us after...

  July 8th, 2022 5258 views 1 likes
• Care Provider: Remove a Member from a Customer's Community

  As an Administrator or Coordinator on CareApp, you can remove family members or other members from a customer’s community. Follow...

  July 12th, 2022 2931 views 3 likes
• Care Provider: How to Add a Document to a Customer Profile

  CareApp makes it easy to keep important documents organised and accessible. This guide will show you how to add a...

  July 12th, 2022 3037 views 0 likes
• Care Provider: Post a Link to a Customer profile

  If you are a Site Coordinator or a Provider Administrator on CareApp you can post links to Customer profiles. You...

  July 12th, 2022 2768 views 0 likes
• Care Provider: How to Post a Notice

  👋 Want to reach your whole community in one post? You’re in the right place—welcome to Notices! Notices are one...

  July 12th, 2022 5326 views 2 likes
• Care Provider: Ask Questions & Run Surveys on CareApp

  If you are a Coordinator or Administrator on CareApp you can post a question. Follow the steps below to post...

  July 12th, 2022 2624 views 0 likes
• Care Provider: How to Update a Customer's Profile Picture on CareApp

  If you are a Site Coordinator or Provider Administrator on CareApp, you can easily update a Customer’s profile picture.Follow the simple...

  July 12th, 2022 3879 views 1 likes
• Care Provider: Change the name on your Message group

  If you are the creator of a message group or are an Administrator or Coordinator you can change the name...

  July 13th, 2022 2439 views 0 likes
• Leaving Feedback on CareApp

  If your provider has enabled feedback, you can leave a note at any time, whether that's a suggestion, a request,...

  July 13th, 2022 3226 views 1 likes
• Care Provider: Send Notices To Multiple Sites At Once

  Send a CareApp Notice to Multiple Sites You can easily post a notice to multiple sites at once—perfect for sharing...

  November 8th, 2022 2026 views 0 likes
• CareApp Training Video

    Want something live? Check out our weekly staff webinar calendar, and register today. Upcoming webinars - click here “Thanks...

  February 9th, 2023 2642 views 0 likes
• Care provider: Change or Remove a Customer's Date of Birth

  Users with Administrator or Coordinator access can update or remove the Date of Birth from a customer profile using CareApp...

  April 12th, 2023 2501 views 1 likes
• CareApp Champion Guide

  The best Champions are simply people who care. Being chosen as a CareApp Champion means someone recognises that in you....

  July 10th, 2023 3249 views 0 likes
• CareApp privacy-by-design features

  Sharing information on CareApp CareApp provides an authenticated form of sharing information, which incorporates password protection and encrypted data. When...

  April 18th, 2024 915 views 0 likes
• Care Provider: Promoting CareApp to Family

  Promoting CareApp to Families Welcome to your family promotion hub! Bringing families onto CareApp is one of the most exciting...

  September 9th, 2022 3103 views 2 likes