Care Provider: Remove a Member from a Customer's Community
Written by Georgia Radcliffe
Updated at April 28th, 2025
As an Administrator or Coordinator on CareApp, you can remove family members or other members from a customer’s community.
Follow the steps below to remove a member:
Web
Click on the Customer tab in the left-hand menu.
Search for the customer's account by scrolling or using the Filter search bar.
Click on the customer's profile.
Click on the Community tab.
Scroll down to find the member you wish to remove.
Click Remove next to their name to remove them from the community.
Once removed, the member will be deactivated if not connected to any other customer, and they will no longer be able to log into their account.
DeleteMobile
This feature is currently not available on CareApp mobile. Please log in to CareApp web to complete this task.
Delete
