Leaving Feedback on CareApp

Discover helpful tips for leaving feedback on CareApp, to ensure that your suggestions are heard and addressed.

If your provider has enabled feedback, you can leave a note at any time, whether that's a suggestion, a request, or a note of thanks to your care team.

Your feedback is visible to the site coordinators and administrators at your care provider.

Select your device below to get started.

Mobile & tablet

  1. Tap the menu icon (three lines) in the top left of your screen.
  2. Select Leave Feedback.
  3. Choose a star rating out of five.
  4. Type your message in the comment box.
  5. Tap Send in the top right corner.

A confirmation will appear once your feedback has been submitted.

Delete


Web

  1. Select Feedback from the left-hand menu.
  2. Choose a star rating out of five.
  3. Type your message in the comment box.
  4. Click Send Feedback.
Delete