Download photos from CareApp | Save photos on CareApp
If you are a Provider Administrator on CareApp you will be able to download photos from CareApp.
Other role types such as Site Coordinator, Team Member, Family, and Customer accounts are subject to organisational settings. If you find you are not able to save photos off of CareApp please check with your care community.
Please click on the tab below that aligns with the type of device you are using.
Samsung/ Android
2. Tap on the image to open up the information page where you can see details about the photo.
3. Tap on the image again. It should open it up onto a full-screen view.
(The Download button will only appear if photo downloading is turned on for your account type. If you do not see the Download button please check with your care community).
iPhone/ iPad
1. Find the photo on CareApp that you wish to download or save to your device.
5. Tap on the arrow up in the right-hand corner of the screen.
5. Tap "Save Image" in the menu. This will save the photo to your device. Check in your photo gallery to find the photo.
Web
1. Find the photo on CareApp that you wish to download.
2. Click on the image - it will take you to the information page where you can see details about the photo.
3. At the top right of the image, click on the arrow to save. (The arrow will only appear if photo downloading is turned on for your account type. If you do not see an arrow please check with your care community).