Sharing Posts with Family
CareApp's moderation feature lets your team post freely while giving Coordinators and Administrators the ability to review, edit and approve content before it reaches families. This ensures every post is accurate, clear and reflects the quality of care your team provides.
Who can share posts with family?
Site Coordinators and Provider Administrators can share posts with family immediately when creating a post, and can review and approve posts created by Team Members.
Note: Team Members cannot share posts directly with family.
Team Members can create posts, but sharing with family requires review and approval from a Coordinator or Administrator. This is part of CareApp's privacy by design, giving you control over what reaches families.
Approving Team Member Posts
- In the feed, find the post you'd like to share.
- Tap Share with Family under the post.
- Edit the caption if needed.
- Tap Share to send the post to all family members connected to that customer's profile.
If the post has already been shared, it will show Shared with Family in the feed.
Prefer to share from your notifications?
If you have multiple Team Members posting, this is the quickest way to moderate. Posts waiting for approval are pinned to the top of your Notifications tab (bell icon), so you can work through them one by one without searching the feed.
- Open the Notifications tab (bell icon).
- Find the posts pinned at the top, flagged for sharing.
- Tap Share with Family, edit if needed, then tap Share.
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Posting and Sharing as a Coordinator or Administrator
While creating a post, check the “Share with Family” box before posting.
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Once posted, it will automatically share with family, removing the need for additional steps.