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Care Provider: Add Members to an existing Message group

Written by Georgia Radcliffe

Updated at July 26th, 2024

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If you are the creator of a message group on CareApp or are a Site Coordinator or Provider Administrator you can add members to an existing message group.

Follow the steps below to add members to a message group:

Mobile

  1. Tap on the 'Messages' tab on the bottom right of the screen.
  2. Choose the Message group you would like to add a member to from the list.
  3. Tap on the round profile photo on the top right-hand side of the screen.
  4. Here you can see all of the members in this Message group. Tap on the plus member icon up in the top right-hand corner of the screen.
  5. Search for the member you would like to add by scrolling down the list or entering their name in the 'Filter' search bar.
  6. Once you find the member in the list, tap on their name. This will add them to a list at the bottom of the page. You can tap them again to unselect them if you make a mistake and add multiple members to the list.
  7. When you have all the members selected press the send button at the top right-hand side of the screen.
  8. You have now added these members to the Messages group. You can check who is in the Messages group by pressing on the profile photo at any time.
Delete

Web

  1. Click into the 'Messages' tab in the left-hand menu.
  2. Choose which Message group you would like to add a member to.
  3. Click on the name of the Message group at the top of the screen.
  4. Click on 'Add member'.
  5. Find the member in the list that you would like to add. To find a member scroll down the list or search for them by writing their name in the 'Filter' search bar. 
  6. Select the member by clicking on their name. A ring will appear around the selected member's profile picture and their profile picture or initials will be added to the list at the bottom of the window.
  7. Select as many members as you would like to add and then press 'Done'.
  8. You will now be able to see the list of members in the group message including the newly added members.


Delete



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