US English (US)
ES Spanish
MX Spanish (Mexico)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
ES Spanish
MX Spanish (Mexico)
  • Home
  • Family & Friends

Answer a Video Chat on CareApp

Connect to your loved one on CareApp's Video Chat

Written by Georgia Radcliffe

Updated at March 17th, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Care Providers
    Providers: Getting Started Providers: Building your community Providers: Using CareApp Providers: Insights
  • Family & Friends
    Family: Getting Started Family: Building your community Family: Using CareApp
  • Care Recipients
  • Technical information
  • Resources
  • Community
+ More

If you have a CareApp account you may be invited to join a Video Chat with your loved one.

A video chat is CareApp's answer to video calls or video meetings.

When a member invites you to a CareApp Video Chat you will receive a notification on your device.
Please see the below screenshot showing a CareApp notification of a Video Chat.

Once you tap into the notification you will appear in CareApp. 

You will see a notification at the top of the home page in the "Active Chats" section. Please see the below screenshot for an example.

Delete

Tip - Cant see the Video Chat notification?

If you aren't able to see the notification on your home screen right away, refresh CareApp by holding your finger on your screen and swiping down.

Tap on "Join" on the notification to join the Video Chat. This will load up a Video Chat where you will be able to chat with your loved one. Please see the below screenshot for an example.

Delete

Success

You have joined the video chat! Chat with your loved one on CareApp with no time restrictions.

Once it is time for you to leave simply tap the X at the bottom of your screen.

careapp video chat

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Leave feedback on CareApp
  • How to log into my CareApp account
  • Change the Site you are logged into
  • Change the email address on your CareApp account
Suite 7
Stone & Chalk
at Lot Fourteen
North Terrace
Adelaide SA 5000
Linkedin Instagram Facebook
  • Join CareApp
  • Nominate your care provider
  • Resources
  • Welcome
  • Meals on Wheels
  • Integrations
Menu
  • Join CareApp
  • Nominate your care provider
  • Resources
  • Welcome
  • Meals on Wheels
  • Integrations
  • Articles
  • Media Assets
  • Testimonials
  • Team
  • Jobs
Menu
  • Articles
  • Media Assets
  • Testimonials
  • Team
  • Jobs
  • Product Updates
  • Status
  • Contact Us
  • Copyright
  • Privacy Policy
  • Terms of Service
Menu
  • Product Updates
  • Status
  • Contact Us
  • Copyright
  • Privacy Policy
  • Terms of Service

Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand