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How Do I Log Into CareApp?

Learn how to quickly and easily log into your CareApp account.

Written by Georgia Radcliffe

Updated at June 30th, 2025

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👋 How Do I Log Into My CareApp Account?

Logging in is quick and easy — you’ll just need:

  • An active CareApp account (more on that below!)

  • A smart device (phone, tablet, iPad etc) or a laptop / computer with a web browser


✅ What’s an Active CareApp Account?

An active account means:

  • You’ve accepted your CareApp invitation

  • You’ve created a password

  • Your account has not been deactivated

Don’t have an account yet?
👉 Request an invitation to join CareApp

Mobile

📱 Logging In on Mobile (Phone or Tablet)

  1. Download CareApp from the App Store or Google Play.

  2. Open the CareApp app.

  3. Enter your email address in the top box.

  4. Enter your password in the bottom box.

    Tip: Tap the 👁️ icon to view what you're typing.

  5. Press ‘Login’.
    If your details are correct, you’ll land straight on your home screen!

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Web

💻 Logging In on Web (Laptop or Computer)

  1. Head to: https://app.careapp.com.au/auth

  2. Enter your email address in the top box.

  3. Enter your password in the bottom box.

    Tip: Use the 👁️ icon to double-check your password.

  4. Click ‘Login’.

If everything’s correct, CareApp will load and take you straight to your home screen.

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🎉 Success! You’re Logged In

If your details were correct, CareApp will take a moment to load — then you’ll land right on the home screen. From there, you're all set to start connecting and sharing!


What if I forgot my password?

No worries! Just tap ‘Recover your account’ on the login screen and follow the prompts to reset your password.
👉 See the full password recovery guide

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Can I log in on more than one device?

Yes! You can log into CareApp on multiple devices — just use your same email and password on each one.

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I accepted the invite but still can’t log in — why?

Make sure you’ve fully completed the setup by clicking the ‘Accept Your Account’ button in your invitation email. If the link still works and allows you to accept, follow the prompts to finish setting up your account.

Once that’s done, try logging in — or use the ‘Recover your account’ option on the login screen if needed.

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