US English (US)
ES Spanish
MX Spanish (Mexico)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
ES Spanish
MX Spanish (Mexico)
  • Home

Care Provider: How to access more than one site with a single CareApp account

Written by Georgia Radcliffe

Updated at January 17th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Care Providers
    Providers: Getting Started Providers: Building your community Providers: Using CareApp Providers: Insights
  • Family & Friends
    Family: Getting Started Family: Building your community Family: Using CareApp
  • Care Recipients
  • Technical information
  • Resources
  • Community
+ More

You can connect your CareApp account to as many sites as you'd like! For example, you may be a manager with responsibility for multiple sites, or you may be a team member working across sites and may be required to use CareApp at more than one site.

These steps below explain how to add a new site to your existing CareApp account. 

1. Request an invitation to join the site

First, simply request an invitation to CareApp from the team at the new site.

 

2. Accept the invitation

You will be sent an email invitation from CareApp to join the site. Simply check your inbox (or spam folder) for the invitation to join.

Once you find the invitation click “Accept invitation to CareApp”.


3. Sign in with an existing account

As you already have an account on CareApp select the “Sign in with existing account” option and sign in with your email address and password.

If you are already logged into your CareApp account on your device you won't need to log in again, simply click “Accept Invite” and then you will automatically be connected.

Switch between sites

Once you are connected to two or more sites you can switch between them in CareApp - See the article below for a simple guide.


Change the CareApp community you are logged into

If you have a CareApp account with access to multiple sites, you can easily switch between them to create posts or manage care teams.

Follow the steps below to change the CareApp community you’re logged into. Please choose the tab that matches your device.

Mobile & tablet


  1. Tap on the Side menu (three lines) in the top left-hand corner.

  2. Tap on the community name under your name and role at the top of the side menu.

  3. A drop-down menu will appear showing all the CareApp communities you have access to.

  4. Tap on the community you want to switch to.

  5. You will be logged into that community. Return to this menu anytime to change communities.

Delete

Web

  1. Click on the community name in the left-hand menu, under the +New button.

  2. A drop-down menu will appear showing all the CareApp communities you're connected with.

  3. Click on the community you want to switch to.

  4. You will be logged into that community. Return to this menu anytime to change communities.

Delete


 

extend careapp add site

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • What is CareApp?
  • Group Profiles: Staff Guide
  • Care provider: How to Check Who Is in a Customer’s Community on CareApp
  • CareApp Roles | Account Types & Permissions
  • Family: Invite Family to CareApp | Family Inviting Family
Suite 7
Stone & Chalk
at Lot Fourteen
North Terrace
Adelaide SA 5000
Linkedin Instagram Facebook
  • Join CareApp
  • Nominate your care provider
  • Resources
  • Welcome
  • Meals on Wheels
  • Integrations
Menu
  • Join CareApp
  • Nominate your care provider
  • Resources
  • Welcome
  • Meals on Wheels
  • Integrations
  • Articles
  • Media Assets
  • Testimonials
  • Team
  • Jobs
Menu
  • Articles
  • Media Assets
  • Testimonials
  • Team
  • Jobs
  • Product Updates
  • Status
  • Contact Us
  • Copyright
  • Privacy Policy
  • Terms of Service
Menu
  • Product Updates
  • Status
  • Contact Us
  • Copyright
  • Privacy Policy
  • Terms of Service

Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand