Care Provider: How to access more than one site with a single CareApp account
Written by Georgia Radcliffe
Updated at January 17th, 2024
You can connect your CareApp account to as many sites as you'd like! For example, you may be a manager with responsibility for multiple sites, or you may be a team member working across sites and may be required to use CareApp at more than one site.
These steps below explain how to add a new site to your existing CareApp account.
1. Request an invitation to join the site
First, simply request an invitation to CareApp from the team at the new site.
2. Accept the invitation
You will be sent an email invitation from CareApp to join the site. Simply check your inbox (or spam folder) for the invitation to join.
Once you find the invitation click “Accept invitation to CareApp”.
3. Sign in with an existing account
As you already have an account on CareApp select the “Sign in with existing account” option and sign in with your email address and password.
If you are already logged into your CareApp account on your device you won't need to log in again, simply click “Accept Invite” and then you will automatically be connected.
Switch between sites
Once you are connected to two or more sites you can switch between them in CareApp - See the article below for a simple guide.
Change the CareApp community you are logged into
If you have a CareApp account with multiple CareApp communities you can easily change between them in CareApp.
This allows you to have easy access when changing between sites to create posts or to manage multiple care teams.
Follow the steps outlined below to change the CareApp community you are logged into. Please click on the tab that aligns with the type of device you are using.
Mobile & tablet
- Tap on the 'Side menu' represented by three little lines up in the top left-hand corner of your screen.
- Tap on the name of the CareApp community you are logged into. This will be located under your name and role type at the top of the side menu.
- A drop-down menu will appear with all of the names of the CareApp communities you have accounts with.
- Tap on the name of the community you wish to change to.
- You will now automatically be logged into this community. Return to this menu anytime you would like to change communities.
See the example video below for the complete guide:
Web
- Click on the name of the CareApp community in the left-hand menu. This is located under the '+New' button.
- A drop-down menu will appear with all the names of the CareApp communities you are connected with.
- Click on the community name you would like to change to.
- You will now automatically change to this community. Return to this menu anytime you would like to change CareApp communities.
