Care Providers: Share posts with family on CareApp
Written by Georgia Radcliffe
Updated at December 17th, 2024
Sharing posts with Family plays a crucial role in your experience on CareApp. The more Families who receive posts on CareApp, the more positive feedback you will receive!
CareApp has a very simple, yet effective way of making sure every post is moderated before being shared with family - It all has to do with CareApp role types.
All posts must be "Shared with Family" by a Site Coordinator or Provider Administrator to make the post visible to Family.
Any staff not authorised to share posts with Family can be assigned the "Team Member" role type. Team Members can create posts, but these posts need to be approved before being visible to Family.
How can I tell if a post has been Shared with Family?
When a post has been shared it says "Shared with Family" on the post. If the post has not been shared with Family it will say "Tap to view and Share".
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How do Site Coordinators share posts with Family?
Notification tab
Whenever a post is created at your CareApp site, Site Coordinators and Provider Administrators will receive a Notification in the Notification tab.
1. Tap on the Notifications tab
2. Tap on the "Share with Family" button on the Notification
3. Edit the post text and tap "Share" once complete
This post has been "Shared with Family"
Once a post is "Shared with Family", connected Family members will receive a Notification to inform them of the new post on their CareApp.
Feed
Posts that have not yet been shared with Family say "Tap to view and Share". These posts can be shared directly from your feed.
1. Tap on the post on your feed
2. Tap on "Share with family"
3. Edit the post text and tap "Share" once complete
This post has been "Shared with Family"
Once a post is "Shared with Family", connected Family members will receive a Notification to inform them of the new post on their CareApp.
