đ How Do I Log Into My CareApp Account?
Logging in is quick and easy â youâll just need:
An active CareApp account
A smart device (phone, tablet, iPad, etc) or a laptop/computer with a web browser
Donât have an account yet? Request an invitation to join CareApp
Mobile
Logging In on Mobile
Download CareApp from the App Store or Google Play.
Open the CareApp app.
Enter your email address in the top box.
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Enter your password in the bottom box.
Tip: Tap the đď¸ icon to view what you're typing.
Press âLoginâ.
If your details are correct, youâll land straight on your home screen!
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Web
Logging In on Web
Head to: https://app.careapp.com.au/auth
Enter your email address in the top box.
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Enter your password in the bottom box.
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Tip: Use the đď¸ icon to double-check your password.
Click âLoginâ.
If everythingâs correct, CareApp will load and take you straight to your home screen.
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đ Success! Youâre Logged In
If your details were correct, CareApp will take a moment to load â then youâll land right on the home screen. From there, you're all set to start connecting and sharing!
What if I forgot my password?
No worries! Just tap âRecover your accountâ on the login screen and follow the prompts to reset your password.
đ See the full password recovery guide
Can I log in on more than one device?
Yes! You can log into CareApp on multiple devices â just use your same email and password on each one.
DeleteI accepted the invite but still canât log in â why?
Make sure youâve fully completed the setup by clicking the âAccept Your Accountâ button in your invitation email. If the link still works and allows you to accept, follow the prompts to finish setting up your account.
Once thatâs done, try logging in â or use the âRecover your accountâ option on the login screen if needed.
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