Care Provider: Post a Check In
Written by Georgia Radcliffe
Updated at February 10th, 2026
A Check In is a quick and simple way to provide updates on your customer’s day and how they are feeling.
It takes just 10 seconds to complete and is a powerful tool for tracking and sharing updates over time.
Check-Ins can be used internally by staff or shared with family, offering a reassuring window into their loved one’s day.
How to create a Check In
Follow the steps below to post a Check-In:
- Tap the + New button on the home screen.
- Select Check In from the menu.
- Select a customer profile.
- Choose a Check-In rating.
- Select what’s happening – choose one or more tags to give a clear picture of what’s happening.
- Post the Check-In – select Send to post it to the feed.
- Once posted, you will see if it has been Shared with Family or not.
Note: Check Ins will automatically share with family if ‘family sharing’ is enabled at your site.
Using Check In internally
Check Ins aren’t just for sharing with family. They can also be used internally by staff to:
- Log specific goals or activities
- Track progress over time
-
Capture context for audits or team handovers
Sharing with Family
Whether Check Ins are shared with family is managed at a site level.
If your Check-Ins show “Not shared with family”, this means family sharing is currently turned off for your site. You can contact the CareApp team at any time to have this setting enabled or updated.
