Care Provider: Invite a Customer to join their CareApp community - Resident and Client login account
Written by Georgia Radcliffe
Updated at April 3rd, 2024
Your care recipients can join CareApp too!
They can be added to their own profile to view their posts and community and can also join other member's communities. Simply invite them as a "Customer" role via their profile to set up their account.
Join their own community
Follow the steps below to invite a care recipient to view their own profile:
- Log into CareApp as a Site Coordinator or Provider Administrator.
- Tap on the Customer tab.
- Select the Customer profile for this care recipient.
- Go to the community tab.
- Click "Add to community".
- Enter their email address and tap "Invite via email".
- Select a "Customer" role type.
- Invite user.
The care recipient will now receive an invitation to CareApp in their inbox. They will need to accept the invitation and create a password to log in.
Once they log in they will be able to see all shared posts on their profile and will be able to write comments and create note posts.
Join another care recipient's community
A care recipient can join the community of another care recipient. But first, they will need to be set up with their own Customer account.
Once your care recipient has their own account, they can be invited to join other care recipient's community.
- Log into CareApp as a Site Coordinator or Provider Administrator.
- Tap on the Customer tab.
- Select the Customer profile the care recipient would like to join.
- Go to the community tab.
- Click "Add to community".
- Enter their email address.
- Select a "Family" role type.
- Invite user.
Once the care recipient logs into their account they will be able to see their own posts as well as the other community's posts.
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