CareApp allows you to share a wide range of files to keep families informed, connected, and engaged. Files can be attached to several post types, including Photo Posts, Video Posts, Notices, and Document Posts.

✅ Supported File Types

Below is a list of file types currently supported on CareApp.

🖼️ Image Files

• PNG (.png)

• JPEG (.jpg, .jpeg)

• GIF (.gif)

• BMP (.bmp)

• HEIC (.heic)

• WEBP (.webp)

🎥 Video Files

• MPEG (.mpeg)

• MOV (.mov)

• MP4 (.mp4)

🔊 Audio Files

• MP3 (.mp3)

• WAV (.wav)

📄 Documents

• Excel (.xls, .xlsx)

• Word (.doc, .docx)

• PowerPoint (.ppt, .pptx)

• PDF (.pdf)

• CSV (.csv)

• Plain Text (.txt)

📦 Maximum File Size

• 2GB per file

💡 Helpful Tips

• Ensure your file format is supported before uploading.

• Large files may take longer to upload, depending on your internet connection.

• If a file fails to upload, try reducing the file size or converting it to a supported format.

If you’re ever unsure or experience issues uploading a file, our support team is always happy to help.

📧 Contact us: hello@careapp.com.au