US English (US)
ES Spanish
MX Spanish (Mexico)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
ES Spanish
MX Spanish (Mexico)
  • Home
  • Care Providers
  • Providers: Insights

Most Connected Sites Leaderboard

Understanding the Most Connected Sites Leaderboard on CareApp Insights

Written by Michael Marner

Updated at October 29th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Care Providers
    Providers: Getting Started Providers: Building your community Providers: Using CareApp Providers: Insights
  • Family & Friends
    Family: Getting Started Family: Building your community Family: Using CareApp
  • Care Recipients
  • Technical information
  • Resources
  • Community
+ More

CareApp works best when everyone involved in the care of a person is on CareApp. The Most Connected Sites Leaderboard is a simple way to see how connected your site is compared to others. It can be a fun way to compete with other users, but shouldn't be taken too seriously. This article explains how the leaderboard works.

Leaderboard Contents

The leaderboard lists all the sites in your provider in order of how connected they are. For each site, we show their position in the table, the score they obtained for the date range selected, and their movement up or down in rank from the previous period.

In the image below we can see that Ocean View Lodge is in first place, marvellous work! Next wee see the score that got them to first place, 20.5. The final column shows that they have moved up 2 places since the previous period, where they would have been in third place.

Score Formula

The leaderboard compares how many customers have family connections, to those who do not. The formula to calculate a site's score is as follows

Score = (Customers With Family Connections / Customers) * 100

Essentially, the score is the percentage of customers who have family connections.

Limitations

The Leaderboard is a simple way of comparing how different sites are using CareApp to connect with family, but it does have some limitations. In particular, Dividing by the number of customers is only accurate if the sites' customer lists are accurate. Customers should be deactivated as necessary.

The highest score possible is 100, meaning that all customers at the site have connected family. If multiple sites have the same score, they will still be shown in a ranked order.

We recommend exporting the data from CareApp and building your own statistics if the Most Active Sites Leaderboard doesn't answer the precise question you are interested in.

top sites popular websites

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Care Provider: Create a Video Chat
  • Care Provider: Post a Link to a Customer profile
  • Care Provider: Re-activate a member's account
Suite 7
Stone & Chalk
at Lot Fourteen
North Terrace
Adelaide SA 5000
Linkedin Instagram Facebook
  • Join CareApp
  • Nominate your care provider
  • Resources
  • Welcome
  • Meals on Wheels
  • Integrations
Menu
  • Join CareApp
  • Nominate your care provider
  • Resources
  • Welcome
  • Meals on Wheels
  • Integrations
  • Articles
  • Media Assets
  • Testimonials
  • Team
  • Jobs
Menu
  • Articles
  • Media Assets
  • Testimonials
  • Team
  • Jobs
  • Product Updates
  • Status
  • Contact Us
  • Copyright
  • Privacy Policy
  • Terms of Service
Menu
  • Product Updates
  • Status
  • Contact Us
  • Copyright
  • Privacy Policy
  • Terms of Service

Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand