If you are Team Member on CareApp you may be assigned to a specific customer profiles. If you find yourself needing access to a customer profile that you are not assigned to, you can easily request access on your CareApp account.

Please watch the short video below explaining how you can request access to a customer if they do not show up in your customer list.

If you have any questions, issues, or feedback, or forget how to do anything on CareApp, please don't hesitate to email us at hello@careapp.com.au or visit our help centre at help.careapp.com.au.