How to accept a CareApp invitation and create an account

This article provides a step-by-step guide on accepting invitations for CareApp.

Don’t have a CareApp invitation yet?

Here's how to get one

Family: How do I get an account?

👋 Are you looking to set up a CareApp account?

You're in the right place!

To set up a CareApp account, you need to be invited to join a care provider's community.

There are two easy ways to get an invitation:

Ask your care provider
Be invited by family

1. Ask your care provider

Call or email your provider and let them know you’d like to join CareApp. Be sure to include your name, your loved one’s name, and your email address.

Here’s a handy email template you can copy and send:

Subject: Request for CareApp invitation

Dear [Care Provider’s Name],

I’m glad to hear that [site/service name] uses CareApp, and I’d love to be added to the community for [resident/client’s name].

Please use this email address [or insert another] for my CareApp account.

Thank you,

[Your name]

Delete

2. Be invited by family

If a family member is already connected to CareApp, they can invite additional family members directly from their account. (See our guide on Family inviting Family for step-by-step instructions.)